A:

Resetting User Name

Step 1  In WebCenter click “Forgot User Name”

Step 2: Input the “First Name”, “Last Name” and “Email” associated with your user account in WebCenter. (It is not case sensitive, but requires accuracy) [EX: do not enter Bob for Robert]  Click “Retrieve User Name”

Step 3:  If successful in entering in the accurate information matching up with their user record in Tempworks, WebCenter will prefill your User Name in the box provided sp that you may log in!

 Note: If you have not inputted the exact information associated with their WebCenter user account exactly you'll get this message.

No unique identity was found with this
information. Please contact the staffing company.

At this point they will contact a CSM who may refer to the Employee Record, address tab, and other subtabs in TWX to obtain and release to applicant their User Name & Password information.

Resetting Password

Step 1: In WebCenter click Forgot “Password”

Step 2:  Enter in your User Name (case sensitive). Then click “Generate New Password”

Step 3: You will receive an email from “ This e-mail address is being protected from spambots. You need JavaScript enabled to view it ” with subject line of “Confirmation Email”

Click on “Reset my Password” link. This will generate another email which includes a new computer generated Password.

Step 4:  Second email will have subject line “Forgot Password?” Please note new password that is included in this Email!

Copy new password.

Click link “Click here to login to WebCenter”

Enter User Name & new Password and login!!

If you have trouble with this process, please call your local Cardinal Services branch and a representative will be able to assist you.